Our Services
Whether your goal is to educate, innovate, or improve, we combine scientific rigor with audience-centered design to help you bring effective, optimized communications to market. Our team develops consumer and clinician-facing materials for prescription & OTC products to enhance understanding, adherence, & support safe use. We offer end-to-end usability and comprehension testing with target populations, ensuring that every message is both clear and actionable.
With deep methodological expertise, we design and optimize clinical trials, pragmatic implementation studies, and real-world evaluations. Our quantitative and qualitative analytic capabilities provide evidence to guide decision-making, while our regulatory insights position you to ensure your communications meet all filing requirements.
Health Literacy & Information Design
We specialize in health literacy and information design that empowers consumers to understand, access, and act on health information to make informed decisions. By co-designing with your target audience in mind — from consumers to their care teams — we create plain, clear, and actionable materials that support safe use and adherence to health products. Our approach engages all stakeholders and incorporates development, testing, and refinement to ensure communications are both effective and trusted in real-world settings.
Bespoke Research & Development
We offer bespoke research and development services spanning the full spectrum from early insights to real-world evaluation. This includes qualitative studies to understand how patients and clinicians experience your product, as well as formative research to shape strategies and solutions. Our expertise covers study design through to implementation, including clinical trials and evaluations in real-world settings. With strengths in both health services and clinical outcomes research — and capabilities in qualitative and quantitative methods — we deliver end-to-end support that transforms evidence into actionable results.
Consumer-Centered Measures
We develop and validate consumer-centered measures that reflect what matters most to users while aligning with your product goals. Our assessments are tailored to capture outcomes users prioritize, providing actionable insights into how your product performs in real-world settings. By understanding these needs-based outcomes, we help identify opportunities for product refinement, ensuring both clinical relevance and a better consumer & care team experience.